Housing Assistant/Pivallianiq Agent/
Services Client Services

The Nunavik Housing Bureau (NHB) provides comfortable, safe and affordable homes adapted to Inuit needs
and culture. Through its programs and services, it contributes to the development of vibrant, sustainable and safe
communities.

FUNCTION & RESPONSABILITIES

Under the supervision of the Assistant Director, Client Services, the Housing Assistant/Pivallianiq Agent provides
assistance to tenants and visitors with housing applications and information.They ensure NHB procedures are followed,
assist Housing Manager in the recording of work orders, process rent rebate form and collect rent. The goal of the
Housing Assistant/Pivallianiq Agent is to ensure that tenants requests are answered and that files are in order and up to date.

Under the supervision of the Pivallianiq program manager, the Housing Assistant/Pivallianiq Agent provides
assistance to tenants by raising their awareness on the importance of maintaining their housing units in good condition
and adopting safe and healthy habits in and around their homes. They uphold the organization’s mission, goals, and
values; and are able to work in a team. If no other resource is available the Housing Assistant/Pivallianiq Agent will
be required to assist and replace the Housing Manager in all activities related to the administration of Client Services
with the tenants of NHB.

QUALIFICATIONS

▪ Secondary V diploma or pertinent experience in replacement of diploma
▪ Two (2) years of experience ideally related to Clients Services department or activities

REQUIREMENTS

▪ Ability to work in two of the three languages of the region (Inuktitut, French or English)
▪ Knowledge of Microsoft Office Suites (Word, Excel, Outlook)
▪ Willing to travel for training or meetings

SKILLS & COMPETENCIES

▪ A great sense of client services
▪ Strong communication skills
▪ Ability for team work
▪ Reliable and punctual
▪ High concern for confidentiality
▪ Capacity to organize and prioritize to respect
deadline

SALARY / BENEFITS

NHB offers a competitive salary, RRSP, Cargo, flight tickets, cost of living deferential benefit and interesting working conditions.

JOIN OUR TEAM!
SEND YOUR RESUME TO:

career@onunavikhb.ca

Human Resources – NHB
P.O. box 1200 – Kuujjuaq, QC J0M 1C0
(819) 964-2000 Ext: 284